Accident-scene Towing Guidance

GDC does not arrange towing from an accident scene. Members will need to arrange the tow and pay the towing company directly. The following requirements apply specifically to accident scene towing costs and any related storage fees.

If GDC determines that the incident is eligible, accident scene towing costs will be eligible for sharing when both of the following conditions are met:

• The vehicle is towed no more than 50 miles from the accident location.
• The vehicle is taken to a safe, permitted location that does not charge storage fees, such as the member’s home or workplace. If paid storage is unavoidable, such as when law enforcement has the vehicle towed to an impound lot, only the first five days of storage fees will be eligible for sharing. Members should move the vehicle to a safe, permitted location with no storage fees as soon as possible.

Accident scene towing costs that do not meet one or both of these conditions will be subject to further review and will be eligible for sharing only if GDC determines that the departure from these requirements was absolutely necessary.

Members should not have the vehicle towed to a repair shop until a GDC Auto Damage Specialist has reviewed the incident’s eligibility under GDC’s terms and conditions and assessed the damage to the vehicle. If the incident is eligible and repairs are needed, the specialist will help direct members to a GDC partner repair shop.

Members who are unable to arrange a tow from the accident scene or do not know whom to contact should contact local law enforcement for assistance.

Please note: Accident-scene towing is not available through GDC’s roadside assistance partner, NSD. NSD Roadsie towing services are for non-accident-related needs only.